The short version, written like we’d say it to your face

What this covers

These terms apply when you buy or use any G-Lab Studio product: a website (Care or Growth), G-Guest, or G-Social. By paying for or actively using one of these, you’re agreeing to them. Questions, email hello@g-lab.studio.

What we do

We build and host your website, run your monthly Google/AI visibility work (Growth), run your booking system (G-Guest) and/or run your social content (G-Social): exactly as described on the pricing page for the plan you bought. Included edits and support are bounded as described there; bigger requests get a fixed quote before we start.

What we need from you

• Accurate business details. Name, hours, address, contact info
• Your OK before we publish anything that represents your business (photos, posts, review replies, prices)
• Rights to any photos or copy you send us to use

We never invent a review, a booking, a testimonial or a number about your business. Everything we publish is either yours, verified, or clearly marked as an example.

No guaranteed rankings or results

Nobody can honestly promise a #1 Google ranking, a specific AI-assistant recommendation, or a set number of bookings. Anyone who does is selling you something they can’t control. What we do guarantee is the work itself: the monthly actions on Growth, a working booking system on G-Guest, real posts going out on G-Social. Results compound over months, not days.

Payment & cancellation

Billing runs through Gumroad at the prices posted on our pricing pages, which may change with notice for future billing periods. The Growth plan is a monthly subscription with a 3-month minimum engagement; after month 3 you can cancel, pause or downgrade anytime. Full cancellation and refund terms are in our Refund Policy.

Who owns what

Your business content. Your copy, your photos, your brand, your guest data, is and stays yours, exportable anytime. The underlying software (the G-Guest booking engine, the G-Social generation system, our site templates) is ours; you get to use it for your business, not to resell or copy it as your own product.

Fair use

G-Guest and G-Social are for running a real local business. Please don’t use them to spam, mislead guests, or for anything illegal, we’ll suspend an account that does.

Liability

We provide these services as-is, and do our best to keep them accurate and running. We’re not liable for indirect losses (lost bookings, lost revenue) beyond refunding fees you’ve paid us in the past 3 months for the affected product. If something’s wrong, tell us first, we’d rather fix it than argue about it.

Changes

If we change these terms materially, we’ll update this page and the "last updated" date above. If you have a dispute, email us first, we resolve almost everything directly.